Product Information FAQs

Do you have a question concerning our products? Then here are some helpful responses to some often asked queries by our customers.

GENERAL

We're always restocking our products to make sure you can get what you need! Sometimes, it may take a little while before they're available again, but don't worry! You can sign up for our back in stock notification and we'll send you an email as soon as they're back in stock. That way, you'll be the first to know and can snag them before they're gone!

I'm sorry but we don't offer repair service for our products, however your local jeweller might be able to assist you.

HOW TO

We highly recommend using a Spring Bar Tool when replacing your watch strap.

Not only is it a simple and easy process, but it also allows you to switch up the style of your watch quickly and easily.

Our guide on How to use a spring bar tool to replace watch straps will give you step by step instructions on how to do it. From removing the old strap, to inserting the new one, it's easy to follow. Plus, by using a spring bar tool, you'll avoid any scratches or damage to your watch case. Have a look at our guide and give it a try!

Nylon military watch straps are a great option for those looking for a durable and long-lasting watch band.

They are easy to cut and adjust to the perfect fit for your wrist. There are a couple of ways to cut the nylon strap, you can use sharp scissors or a sharp knife. The most important thing is to make sure that the cut is clean and straight, otherwise, it will look uneven.

Once you have cut your nylon watch strap to the desired length, you'll need to seal the nylon so it doesn't fray.

A common and effective method to seal the nylon is by using a naked flame. All you need to do is hold the end of the nylon under the flame for a few seconds, the heat will harden and seal the loose nylon fibers.

A top tip for those looking to shorten a military nylon watch strap and want to replicate the curved end of the strap is to try cutting around a coin with a sharp knife. This will give you the same curve as the original strap, making it look neat and professional. Remember to work carefully and take your time when cutting and sealing the strap, this way you'll have a great-looking watch strap that will last for a long time.

It can indeed be tricky to fit a curved-end rubber watch strap at times, it might be a subtle alignment issue. Here are a few suggestions that might help:

In some instances, you may need to slightly curve the spring bars to ensure a perfect fit

Pliers for curving spring bars

Sometimes, compressing the spring bar slightly more than usual can provide the extra give needed to align with the lug holes.

If the rubber material is stiff, gently warming it up in warm water can increase flexibility, making it easier to manipulate into place.

If you continue to have difficulty, a local jeweller or watchmaker/repairer often has the tools and expertise to fit the strap securely without risking damage to your watch.

To remove quick-release spring bars from a watch strap, follow these steps:

  1. Locate the Quick-Release Lever: Turn the watch strap over to find the small lever on the backside near the spring bar.
  2. Slide the Lever: Using your fingernail or a small tool, slide the lever toward the center of the strap. This action compresses the spring bar, releasing it from the watch lug.
  3. Detach the Strap: While holding the lever in the slid position, gently pull the strap away from the watch lug. This will free one end of the spring bar.
  4. Repeat for the Other Side: If the watch strap has a second spring bar on the opposite lug, repeat the process for the other side.
  5. If you need to fully remove the spring bar from the strap (e.g., for replacement or cleaning), carefully slide the lever toward the center of the strap again and then you should be able to prise it out through the slot for the lever.

For ease of handling, work on a soft surface to avoid scratching your watch or losing the small spring bars.